Terms & Conditions
Effective date: October 2021
Last updated: February 22, 2024
The Greatness Institute
These Terms of Service ("Terms") govern your use of the website located at greatness.institute ("the Website") and any services provided by The Greatness Institute ("we," "us," or "our"). By accessing the Website or engaging our services, you agree to these Terms. If you do not agree, please do not use the Website or engage our services.
1. Our Services
The Greatness Institute provides enterprise coaching, leadership team transformation, and strategic consulting services to companies, primarily those generating $100M or more in annual revenue. Our core engagements are governed by separate written agreements executed between The Greatness Institute and each client organization, which take precedence over these Terms for engagement-specific matters such as scope, fees, and deliverables.
These Terms govern your use of our Website and any general interactions with The Greatness Institute outside of a formal client engagement agreement.
2. Eligibility
You must be at least 18 years of age to use this Website or engage our services. If you are using the Website or engaging our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
3. Engagement Fees and Agreements
All client engagements are formalized through a separate written agreement ("Engagement Agreement") that specifies the scope of work, deliverables, timeline, fees, and payment terms. The Engagement Agreement represents the controlling document for the financial and operational terms of our work together.
Engagement fees are due according to the payment schedule set forth in the applicable Engagement Agreement. Unless otherwise stated in writing, fees for active engagements are non-refundable once work has commenced.
4. Intellectual Property
Our Intellectual Property. The Website, our methodologies, frameworks, coaching materials, written content, videos, and all other content produced by The Greatness Institute are the exclusive intellectual property of The Greatness Institute and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any of our content without our express written permission.
Your Intellectual Property. You retain ownership of any materials, data, or information you share with us during an engagement. By sharing such materials with us, you grant us a limited license to use them solely for the purpose of delivering our services to you.
Client Results and Case Studies. With your prior written consent, we may reference your company name, logo, and documented results as a case study in our marketing materials. You may revoke this consent at any time by providing written notice.
5. Confidentiality
We understand that engagements with The Greatness Institute involve access to sensitive information about your company, your leadership team, your strategy, and your operations. We treat all such information as confidential and will not disclose it to third parties except as required by law or as necessary to deliver our services.
Confidentiality terms specific to each engagement are further detailed in the applicable Engagement Agreement.
6. Use of the Website
You agree to use the Website only for lawful purposes. You may not:
Use the Website in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to any portion of the Website, our systems, or any associated networks
Interfere with or disrupt the operation of the Website
Use automated systems (including bots, scrapers, or crawlers) to access or extract data from the Website
Copy, reproduce, or republish content from the Website without our written permission
Use the Website to transmit malicious software, viruses, or harmful code
We reserve the right to restrict or terminate your access to the Website for any violation of these Terms.
7. Disclaimers
The Website and any information provided through it are made available on an "as is" and "as available" basis. While we strive to provide accurate and useful information, we make no warranties or representations about the completeness, accuracy, reliability, or suitability of any information on the Website for any particular purpose.
Nothing on the Website constitutes legal, financial, tax, or other professional advice. Any strategic insights, frameworks, or recommendations shared through the Website or our general communications are provided for informational purposes only. Formal advisory relationships are established only through signed Engagement Agreements.
Client results described on the Website reflect outcomes achieved by specific clients in specific circumstances. Results vary based on client context, leadership commitment, industry dynamics, and many other factors. We make no guarantee that any specific outcome will be achieved in your company's situation.
8. Limitation of Liability
To the fullest extent permitted by applicable law, The Greatness Institute, its officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, or exemplary damages arising from or related to your use of the Website or any general interaction with The Greatness Institute outside of a formal Engagement Agreement.
Our total liability for any claim arising from or related to your use of the Website will not exceed one hundred U.S. dollars ($100.00). For liability related to formal client engagements, please refer to the limitation of liability terms set forth in the applicable Engagement Agreement.
9. Indemnification
You agree to indemnify and hold harmless The Greatness Institute, its officers, employees, contractors, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the Website, or your violation of any law or third-party right.
10. Third-Party Links
The Website may contain links to third-party websites or resources. We provide these links as a convenience and are not responsible for the content, accuracy, or practices of any third-party websites. Your use of any third-party website is at your own risk and subject to the terms and policies of that third party.
11. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will update the effective date at the top of this document and, where appropriate, provide additional notice. Your continued use of the Website after any update constitutes your acceptance of the revised Terms.
12. Termination
We reserve the right to restrict or terminate your access to the Website at any time, with or without notice, for any reason, including violation of these Terms. Termination of Website access does not affect any rights or obligations that arose prior to termination, including any obligations under active Engagement Agreements.
13. Dispute Resolution
Informal Resolution. If you have any concerns about our Website or services, we encourage you to contact us at greatness@greatness.institute so we can attempt to resolve the matter informally.
Governing Law. These Terms are governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of laws principles.
Arbitration. Any dispute arising from or relating to these Terms or your use of the Website that cannot be resolved informally will be resolved through binding arbitration conducted in Greenville, South Carolina, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. You and The Greatness Institute each waive the right to bring claims in court or to participate in any class action or class-wide arbitration.
Notwithstanding the above, either party may bring a claim in small claims court, or may seek injunctive relief in court to protect intellectual property rights or to prevent unauthorized access to systems.
14. General Provisions
Entire Agreement. These Terms, together with our Privacy Policy and any applicable Engagement Agreement, constitute the entire agreement between you and The Greatness Institute regarding your use of the Website.
Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions will remain in full force and effect.
No Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of our right to do so in the future.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms at our discretion.
Independent Contractors. The relationship between you and The Greatness Institute is that of independent parties. These Terms do not create any partnership, joint venture, employment, or agency relationship.
15. Contact Information
For questions about these Terms or any other matters related to The Greatness Institute, please contact us at:
The Greatness Institute Email: greatness@greatness.institute Legal inquiries: legal@greatness.institute