Privacy Policy
The Greatness Institute Effective Date: February 2024
The Greatness Institute ("The Greatness Institute," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of our clients, prospects, and website visitors. This Privacy Policy describes how we collect, use, and protect your information when you interact with us through our website, our services, or any other engagement.
1. Scope of This Policy
This Privacy Policy applies to all individuals who access our website at greatness.institute, engage with our services, or otherwise communicate with us. By using our website or engaging with our services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue your use of our website and services.
2. Information We Collect
Information You Provide Directly. We collect information you voluntarily share with us, including your name, business email address, phone number, company name, role, and any other details you provide when booking a strategy call, engaging our services, or communicating with our team.
Billing Information. When you become a client, we collect the information necessary to invoice and receive payment for our services. Payment is processed through secure third-party processors (such as Stripe), and we do not store payment card details on our servers.
Communication Data. We retain records of our communications with you, including emails, call notes, and messages exchanged through our website or during our engagements.
Automatically Collected Information. When you visit our website, we may automatically collect technical information such as your IP address, browser type, device type, referring URL, pages viewed, and timestamps. We collect this information through cookies and similar technologies to understand how our website is used and to improve user experience.
Information from Third Parties. We may receive information about you from business partners, referral sources, or publicly available professional sources (such as LinkedIn) in the normal course of our outreach and business development.
3. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery. To provide our leadership coaching, consulting, and strategic engagement services to our clients.
Business Communication. To respond to inquiries, schedule and conduct strategy calls, share relevant information about our services, and maintain our client relationships.
Billing and Administration. To process payments, issue invoices, and manage the administrative aspects of our client engagements.
Service Improvement. To analyze how our website and services are used so we can continually improve what we offer.
Marketing. To send relevant updates, insights, and communications to individuals who have expressed interest in our services, with the option to unsubscribe at any time.
Legal Compliance. To comply with applicable laws, respond to lawful requests, enforce our agreements, and protect our rights and the rights of our clients
4. How We Share Your Information
We do not sell your personal information. We share your information only in the following limited circumstances:
Service Providers. We work with trusted third-party providers for functions such as payment processing, email delivery, customer relationship management, website hosting, and analytics. These providers are contractually required to protect your information and use it only for the purposes we authorize.
Business Transfers. If The Greatness Institute is involved in a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. Any acquiring party will be bound to honor the terms of this Privacy Policy.
Legal Requirements. We may disclose your information when required by law, in response to valid legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect the safety of others, investigate fraud, or respond to a government request.
With Your Consent. In any other case, we will share your information only with your prior consent.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. While we take security seriously, no system can be guaranteed to be completely secure. If we become aware of a security incident that materially affects your personal information, we will notify you in accordance with applicable law.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access. You may request a copy of the personal information we hold about you.
Correction. You may request that we correct inaccurate or incomplete information.
Deletion. You may request that we delete your personal information, subject to legal exceptions.
Opt-Out of Marketing. You may unsubscribe from our marketing communications at any time by clicking the unsubscribe link in any of our emails or by contacting us directly.
To exercise any of these rights, please contact us at greatness@greatness.institute.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience, analyze website traffic, and support our marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect how certain parts of our website function.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our services are directed at enterprise clients and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from someone under 18, please contact us and we will delete it promptly.
11. International Users
The Greatness Institute is based in the United States. If you access our website or engage our services from outside the United States, your information may be transferred to, stored in, and processed in the United States. By engaging with us, you consent to this transfer.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will update the effective date at the top of this policy and, where appropriate, provide additional notice.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
The Greatness Institute Email: greatness@greatness.institute
